Delivery & Returns

SHIPPING

  • This website delivers to United Arab Emirates only.
  • Due to the current global crisis deliveries may be delayed, as we are now operating with restricted delivery times.
  • If there is no one at the address given who is able and competent to accept delivery of the products, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of the products.
  • We are proposing 2 type of shipping methods: 
  • Standard delivery: Delivery will be done within one (1) to three (3) days from the receipt of your order.
  • Same day delivery in Dubai only (excluding Hatta): Delivery for orders placed before 4 pm.

SHIPPING FEES

Due to the current global crisis, we will be offering complimentary shipping for all orders for a limited time only

UN-SERVICEABLE AREAS

Please note that we cannot offer any delivery service for the following areas: 

Area

City

AFTER AIRPORT SITE OFFICE

Abudhabi

AL BAHIA

Abudhabi

AL FALAH

Abudhabi

AL KHATAM

Abudhabi

AL KHAZNA

Abudhabi

AL NADA(AL WATBA)

Abudhabi

AL RAHA

Abudhabi

AL RAHBA

Abudhabi

AL REEF

Abudhabi

AL SAMHA

Abudhabi

AL SILA

Abudhabi

AL WATBA

Abudhabi

ASAB

Abudhabi

BAINOONA

Abudhabi

BANIYAS

Abudhabi

BEDA ZAYED

Abudhabi

BUHASA 

Abudhabi

DAS ISLAND (No service at all)

Abudhabi

DELMA ISLAND (No Service at all)

Abudhabi

GANDOOT

Abudhabi

GHAYATI 

Abudhabi

GUWAIFATH

Abudhabi

HABSHAN 

Abudhabi

HAMEEM(HABSHAN )

Abudhabi

ICAD City 2

Abudhabi

ICAD City 3

Abudhabi

JABEL DHANA 

Abudhabi

Khalifa City A

Abudhabi

Khalifa City B

Abudhabi

LIWA 

Abudhabi

MADINAT ZAYED CITY

Abudhabi

MAFRAQ

Abudhabi

MIRFA 

Abudhabi

RUWAIS 

Abudhabi

SAHAMAH 

Abudhabi

SHAH GAS PROJECT(HABSHAN )

Abudhabi

SHALEELA(AL BAHIA)

Abudhabi

SHAMKA

Abudhabi

SILA

Abudhabi

SIR BANIYAS

Abudhabi

SUWEHAN 

Abudhabi

SWAMAK

Abudhabi

TARIF 

Abudhabi

TAWEELAH 

Abudhabi

YAS ISLAND

Abudhabi

ZAYED MILITARY CITY(MAFRAQ)

Abudhabi

AL DAFRA AIRBASE

Abudhabi

AL NAHDA

Abudhabi

AFLAJ DISTRICT

Alain

AL SAA

Alain

AL SHUWAIMAH

Alain

KHATIM AL SHIKLA

Alain

MEZYAD (AFTER CAMP)

Alain

SHAIB AL ASHKHAR

Alain

ABU KRAYYAH

Alain

AIN AL FAYDA

Alain

AL DAHMA

Alain

AL DHAHER

Alain

AL DHAHIRA

Alain

AL YAHAR

Alain

AL-HAYER

Alain

AL-REMAH

Alain

GAHREBAH

Alain

NEIMA

Alain

SHOEIBA

Alain

UMM GHAFA

Alain

ABU SAMRA

Alain

AJBAN

Alain

AL ARAAD

Alain

AL FAQAA

Alain

AL HAYER

Alain

AL RAWDAH

Alain

AL SAAD

Alain

JABEL HAFEET

Alain

MALAGIT

Alain

SHWAIB

Alain

ABU HURABAH

Alain

NAHEL CITY

Alain

REMAH

Alain

AL QUAA

Alain

UMM ZAMOOL

Alain

AL WAGAN

Alain

SWEIHAN

Alain

MANAMA

Dhaid Fujairah Road

SHAWKHA

Dhaid Fujairah Road

AL MANEYAI-INNER AREA OF HATTA

Dubai

AL RUWAYYA (ALAIN RD)

Dubai

HOWILATH-INNER AREA OF HATTA

Dubai

INNER AREAS OF HATTA

Dubai

MADAM (AFTER DHAID)

Dubai

LAHBAB ROAD-JEBEL ALI SWEAGE TREATMENT PLANT

Dubai

GHADEER VILLAGE

DUBAI Jebel outside)

DAFTA

Fujairah

FARFAR

Fujairah

KADRA

Fujairah

KALBA (UP TO RAK BANK)

Fujairah

WADI AL HELO

Fujairah

AL AQAH AREA

Fujairah

HALA AREA

Fujairah

ROLL DADNA

Fujairah

TAWAIN

Fujairah

THOBAN 

Fujairah

WADI AL ABADALA

Fujairah

WADI AL SEDAR

Fujairah

WADI MAI

Fujairah

SHABIA RESIDENTIAL AREA(DIBBA)

Fujairah

SHIJI - FUJAIRAH

Fujairah

SIJI AL HAIL (CURSHERS/ DUSAN SITE)

Fujairah

QARAYYA 

FUJAIRAH - KHORFAKKAN

ZUBARA 

FUJAIRAH - KHORFAKKAN

ADAN

Ras-Al-Khaima

AL-JEER

Ras-Al-Khaima

BURAIRATH

Ras-Al-Khaima

KHATH

Ras-Al-Khaima

SHAMM

Ras-Al-Khaima

TAWAIN-CRUSHER AREA

Ras-Al-Khaima

WADI BANIYAN TREE

Ras-Al-Khaima

AL DHAID (SUHAILA AREA)

Sharjah(Kalba Road)

AL MALAIHA

Sharjah(Kalba Road)

FALAJ AL MULLA (AL JAWAD)

Sharjah(Kalba Road)

FALAJ AL MULLA (LEBSA)

Sharjah(Kalba Road)

FALAJ AL MULLA (MEHTAB)

Sharjah(Kalba Road)

FASIL AREA 

Sharjah(Kalba Road)

INTERCHANGE # 10 & 11 (INSIDE)/al bataya

Sharjah(Kalba Road)

SUWAYDAN 

Sharjah(Kalba Road)

RETURNS POLICY

  • Should you ever purchase anything from the Yves Saint Laurent Beauty eCommerce website (yslbeauty.ae) that is not pleasing to you, you may return it for a full 100% refund via Yves Saint Laurent Beauty's eCommerce website within 14 days. Products sold via yslbeauty.ae may not be returned to other store locations.
  • Yves Saint Laurent Beauty products purchased in all other locations may not be returned to the Yves Saint Laurent Beauty eCommerce website.
  • For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return. If you purchase Yves Saint Laurent Beauty products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer you our money-back guarantee or otherwise assist you with any problems that you may encounter.
  • If you require further information regarding the return of any Yves Saint Laurent Beauty products, please do not hesitate to Contact Us. It would be our pleasure to assist you.

REFUND POLICY

  • Once the product is returned to our warehouse in the required condition, we treat the refund directly through the payment method used for placing the order.

  • If you paid by credit card, the value of the products returned will be credited to your card.

  • If you paid by cash on delivery, the value of products returned will be transferred to you via bank transfer.

  • The refunds can take up to one month to be completed depending on the working process and rules of the courier company and logistics. We thank you for your understanding.

  • We reserve the right to reject the return of products which are not returned in accordance with our return policy

  • In case you used a promotion code on your order, please note that the value of the promotion code is divided up proportionally among the total number of items on the receipt. In case of return, you will get the refund of the amount paid on the returned item minus the promotion amount applied.

Need Help?

Our customer care are more than happy to assist you.

Contact Us