Delivery & Returns
SHIPPING
We are proposing 3 types of shipping methods:
- Standard delivery: Delivery will be done within one (1) to three (3) days from the receipt of your order.
- Same-day delivery: Delivery will be done within the same day for orders placed before 4pm. Applicable for Dubaionly (excl. Hatta).
- Express 24h delivery: Delivery will be done within 24 hours for orders placed before 12pm. Applicable for Abu Dhabi, Ajman and Sharjah.
We are offering complimentary shipping for all standard delivery . Same day delivery is offered at a charge of 25 AED or FREE on orders above 999 AED.
If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery
date or be given additional information about the collection of your order from the courier company.
UN-SERVICEABLE AREAS
Please note that we cannot offer any delivery service for the following areas:
|
Area |
City |
|
AFTER AIRPORT SITE OFFICE |
Abudhabi |
|
AL BAHIA |
Abudhabi |
|
AL FALAH |
Abudhabi |
|
AL KHATAM |
Abudhabi |
|
AL KHAZNA |
Abudhabi |
|
AL NADA(AL WATBA) |
Abudhabi |
|
AL RAHA |
Abudhabi |
|
AL RAHBA |
Abudhabi |
|
AL REEF |
Abudhabi |
|
AL SAMHA |
Abudhabi |
|
AL SILA |
Abudhabi |
|
AL WATBA |
Abudhabi |
|
ASAB |
Abudhabi |
|
BAINOONA |
Abudhabi |
|
BANIYAS |
Abudhabi |
|
BEDA ZAYED |
Abudhabi |
|
BUHASA |
Abudhabi |
|
DAS ISLAND (No service at all) |
Abudhabi |
|
DELMA ISLAND (No Service at all) |
Abudhabi |
|
GANDOOT |
Abudhabi |
|
GHAYATI |
Abudhabi |
|
GUWAIFATH |
Abudhabi |
|
HABSHAN |
Abudhabi |
|
HAMEEM(HABSHAN ) |
Abudhabi |
|
ICAD City 2 |
Abudhabi |
|
ICAD City 3 |
Abudhabi |
|
JABEL DHANA |
Abudhabi |
|
Khalifa City A |
Abudhabi |
|
Khalifa City B |
Abudhabi |
|
LIWA |
Abudhabi |
|
MADINAT ZAYED CITY |
Abudhabi |
|
MAFRAQ |
Abudhabi |
|
MIRFA |
Abudhabi |
|
RUWAIS |
Abudhabi |
|
SAHAMAH |
Abudhabi |
|
SHAH GAS PROJECT(HABSHAN ) |
Abudhabi |
|
SHALEELA(AL BAHIA) |
Abudhabi |
|
SHAMKA |
Abudhabi |
|
SILA |
Abudhabi |
|
SIR BANIYAS |
Abudhabi |
|
SUWEHAN |
Abudhabi |
|
SWAMAK |
Abudhabi |
|
TARIF |
Abudhabi |
|
TAWEELAH |
Abudhabi |
|
YAS ISLAND |
Abudhabi |
|
ZAYED MILITARY CITY(MAFRAQ) |
Abudhabi |
|
AL DAFRA AIRBASE |
Abudhabi |
|
AL NAHDA |
Abudhabi |
|
AFLAJ DISTRICT |
Alain |
|
AL SAA |
Alain |
|
AL SHUWAIMAH |
Alain |
|
KHATIM AL SHIKLA |
Alain |
|
MEZYAD (AFTER CAMP) |
Alain |
|
SHAIB AL ASHKHAR |
Alain |
|
ABU KRAYYAH |
Alain |
|
AIN AL FAYDA |
Alain |
|
AL DAHMA |
Alain |
|
AL DHAHER |
Alain |
|
AL DHAHIRA |
Alain |
|
AL YAHAR |
Alain |
|
AL-HAYER |
Alain |
|
AL-REMAH |
Alain |
|
GAHREBAH |
Alain |
|
NEIMA |
Alain |
|
SHOEIBA |
Alain |
|
UMM GHAFA |
Alain |
|
ABU SAMRA |
Alain |
|
AJBAN |
Alain |
|
AL ARAAD |
Alain |
|
AL FAQAA |
Alain |
|
AL HAYER |
Alain |
|
AL RAWDAH |
Alain |
|
AL SAAD |
Alain |
|
JABEL HAFEET |
Alain |
|
MALAGIT |
Alain |
|
SHWAIB |
Alain |
|
ABU HURABAH |
Alain |
|
NAHEL CITY |
Alain |
|
REMAH |
Alain |
|
AL QUAA |
Alain |
|
UMM ZAMOOL |
Alain |
|
AL WAGAN |
Alain |
|
SWEIHAN |
Alain |
|
MANAMA |
Dhaid Fujairah Road |
|
SHAWKHA |
Dhaid Fujairah Road |
|
AL MANEYAI-INNER AREA OF HATTA |
Dubai |
|
AL RUWAYYA (ALAIN RD) |
Dubai |
|
HOWILATH-INNER AREA OF HATTA |
Dubai |
|
INNER AREAS OF HATTA |
Dubai |
|
MADAM (AFTER DHAID) |
Dubai |
|
LAHBAB ROAD-JEBEL ALI SWEAGE TREATMENT PLANT |
Dubai |
|
GHADEER VILLAGE |
DUBAI Jebel outside) |
|
DAFTA |
Fujairah |
|
FARFAR |
Fujairah |
|
KADRA |
Fujairah |
|
KALBA (UP TO RAK BANK) |
Fujairah |
|
WADI AL HELO |
Fujairah |
|
AL AQAH AREA |
Fujairah |
|
HALA AREA |
Fujairah |
|
ROLL DADNA |
Fujairah |
|
TAWAIN |
Fujairah |
|
THOBAN |
Fujairah |
|
WADI AL ABADALA |
Fujairah |
|
WADI AL SEDAR |
Fujairah |
|
WADI MAI |
Fujairah |
|
SHABIA RESIDENTIAL AREA(DIBBA) |
Fujairah |
|
SHIJI - FUJAIRAH |
Fujairah |
|
SIJI AL HAIL (CURSHERS/ DUSAN SITE) |
Fujairah |
|
QARAYYA |
FUJAIRAH - KHORFAKKAN |
|
ZUBARA |
FUJAIRAH - KHORFAKKAN |
|
ADAN |
Ras-Al-Khaima |
|
AL-JEER |
Ras-Al-Khaima |
|
BURAIRATH |
Ras-Al-Khaima |
|
KHATH |
Ras-Al-Khaima |
|
SHAMM |
Ras-Al-Khaima |
|
TAWAIN-CRUSHER AREA |
Ras-Al-Khaima |
|
WADI BANIYAN TREE |
Ras-Al-Khaima |
|
AL DHAID (SUHAILA AREA) |
Sharjah(Kalba Road) |
|
AL MALAIHA |
Sharjah(Kalba Road) |
|
FALAJ AL MULLA (AL JAWAD) |
Sharjah(Kalba Road) |
|
FALAJ AL MULLA (LEBSA) |
Sharjah(Kalba Road) |
|
FALAJ AL MULLA (MEHTAB) |
Sharjah(Kalba Road) |
|
FASIL AREA |
Sharjah(Kalba Road) |
|
INTERCHANGE # 10 & 11 (INSIDE)/al bataya |
Sharjah(Kalba Road) |
|
SUWAYDAN |
Sharjah(Kalba Road) |
RETURNS POLICY
- Should you ever purchase anything from the Yves Saint Laurent Beauty eCommerce website (yslbeauty.ae) that is not pleasing to you, you may return it for a full 100% refund via Yves Saint Laurent Beauty's eCommerce website within 14 days. Products sold via yslbeauty.ae may not be returned to other store locations.
- Yves Saint Laurent Beauty products purchased in all other locations may not be returned to the Yves Saint Laurent Beauty eCommerce website.
- For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return. If you purchase Yves Saint Laurent Beauty products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer you our money-back guarantee or otherwise assist you with any problems that you may encounter.
- If you require further information regarding the return of any Yves Saint Laurent Beauty products, please do not hesitate to Contact Us. It would be our pleasure to assist you.
REFUND POLICY
- Once the product is returned to our warehouse in the required condition, we treat the refund directly through the payment method used for placing the order.
- If you paid by credit card, the value of the products returned will be credited to your card.
- If you paid by cash on delivery, the value of products returned will be transferred to you via bank transfer.
- The refunds can take up to one month to be completed depending on the working process and rules of the courier company and logistics. We thank you for your understanding.
- We reserve the right to reject the return of products which are not returned in accordance with our return policy
- In case you used a promotion code on your order, please note that the value of the promotion code is divided up proportionally among the total number of items on the receipt. In case of return, you will get the refund of the amount paid on the returned item minus the promotion amount applied.
